1. Definitions
Within the meaning of these terms of sale, the term...
- Buyer: individual acquiring products through the site.
- Seller: Wad, Patrick Deegbe, Av. C. F. Ramuz 101, CH-1009 Pully
- Website: Seller's website on which customers can place an order for products.
- Product: all the products that the seller can sell on his website: dried fruits, ginger drink, juices...
- Order: product ordered by the client to the seller from its site.
2. Scope
These general conditions of sale apply to all orders for products sold by the seller on his website. The general conditions of sale are available on the website and accepted by the customer before placing any order.
They are applicable in their entirety for any order placed on the seller’s website and its customers in Switzerland, regardless of the place of order and / or delivery.
The seller and the client agree that these terms of sale exclusively govern their relationship.
3. Order
The buyer declares having read the conditions before placing the order and acknowledges that the validation of the order implies acceptance of their terms.
Any order on the site takes into consideration, payment obligation and acceptance of the prices and descriptions of products available for sale.
In some cases, particularly non-payment, incorrect address or other problem on the client's account, the seller reserves the right to block the customer's order until the problem is resolved.
In case of unavailability of the product ordered, the customer will be informed by email. The cancellation of the order of this product and its potential refund will then be made.
4. Products information
The products covered by these general conditions of sale are those listed on the seller's website and are listed as sold and shipped by the seller. They are offered subject to availability.
Products are described and presented with the greatest possible accuracy. However, if errors or omissions have occurred in this presentation, the seller's responsibility could not be committed.
5. Price
The prices indicated on the site correspond to prices including taxes, excluding logistical preparation and shipping. The seller reserves the right to change prices for products displayed on the site. However, the products will be charged to the buyer on the basis of rates indicated at time of validation of the order.
6. Mode of payment
The payment of order is done directly on the Postfinace site (Postfinace pay), for more information, please visit the Postfinace website.The seller reserves the right to suspend any standing order and delivery in case of refusal to authorize payment by client bank to certified financial institution or in case of nonpayment. Seller specifically reserves the right to refuse delivery or to deliver an order from a customer who has not fully paid or whose previous order has an ongoing payment dispute.
7. Availability of product – refund
Except in cases of force majeure or during periods of closure of the online shop which will be clearly announced on the home page of the site, the shipping time will be limited to the available stocks, as indicated below. Delivery time starts from the date on the order confirmation the client receives by email.
After receiving your payment, Wad, will ship your order by post within 5 days.
In case of contractual noncompliance deadlines, the buyer may terminate the contract by sending a registered letter with acknowledgment of receipt. In this case, the seller must refund the customer the full amount paid at the latest within 15 days of the date the contract was terminated.
In case of unavailability of the product ordered, the customer will be informed at the earliest and will have the opportunity to cancel the order. The customer then has the option of requesting either a refund of amounts paid, or takes another product.
8. Methods of delivery
The delivery is made after confirmation of payment by the Seller banking organization.The products are delivered to the address given by the buyer when ordering. The customer must ensure its accuracy. Every parcel returned to the seller because of an incorrect or incomplete shipping address will be returned at the customer’s expense.